Terms of Service

Application of These Terms

These Terms set out the conditions for using the Hagune app (the "App") and this website (the "Site"). By using the App or Site, you are deemed to have agreed to these Terms. If you are a minor, please use the App or Site only with the consent of a parent or guardian.

Definitions

The main terms used in these Terms have the following meanings.

  • "Care Data" means the records associated with your use of the App that are stored within your device.
  • "Optional features" means additional features that are available only when you have consented.
  • "In-app purchases" means purchases made within the App through the Apple App Store or Google Play.

Positioning of the App

The App is intended to support building day-to-day self-care habits. It is not intended for medical, diagnostic, or therapeutic purposes and is not a substitute for advice or treatment from a professional. If you have concerns about your health, please consult a professional.

Eligibility and Use by Minors

The basic features of the App are available to everyone. Some optional features are not available to minors (they are restricted by default based on age group).

Accounts and Credential Management

If you use optional features that require an account, you must create an account. You are responsible for managing your authentication credentials.

Rules for User Posts and Shared Content

For content that users post or send within optional features that allow interaction with other users, please observe the following rules.

  • Do not engage in acts that violate laws or public order and morals.
  • Do not infringe the rights of others or cause nuisance to them.
  • Do not impersonate others.
  • Do not use the features by automated or other improper means.

To ensure safety, we may review content (moderation), respond to reports, block users, delete posts, and restrict use. When you post, you grant permission to use your content to the extent necessary to provide the features.

Features for Entertainment

Some optional features are for entertainment. They are not intended for medical or therapeutic purposes. They do not guarantee any future events or outcomes. Their use requires consent and is not available to minors.

In-App Purchases and Subscriptions

Some features are available through in-app purchases on the Apple App Store or Google Play.

  • Premium features are an auto-renewing subscription; the contract renews automatically at the end of each period.
  • To stop renewal (cancel), please do so from your account settings in each store before the end of the renewal period.
  • Consumable items are consumed after purchase or grant and do not remain thereafter.
  • Pricing, billing, and refunds follow the rules of each store.

For details, please see the "Legal Disclosures (Specified Commercial Transactions Act)."

Care Data and Backups

Care Data is stored only within your device. Please make backups at your own responsibility. Deleting the app data on your device permanently deletes your records, and they cannot be restored.

License

We grant you a limited, non-exclusive, non-transferable right to use the App in accordance with these Terms.

Intellectual Property

Rights in the App, the Site, and their content belong to us or to the rightful rights holders.

Prohibited Conduct

The following conduct is prohibited when using the App and Site.

  • Acts that violate laws or public order and morals
  • Acts that interfere with the operation of the App or Site
  • Improper use such as reverse engineering
  • Acts that infringe the rights of others
  • Unauthorized access or the use of automated tools
  • Impersonating others

Third-Party Services and Stores

The App is obtained and billed through the Apple or Google stores, and each company's terms and standard EULA apply. Use of third-party services is subject to their respective conditions.

Disclaimer of Warranties

The App and Site are provided "as is," and we make no warranty as to fitness for a particular purpose or otherwise.

Limitation of Liability

We are not liable for damages arising from use of the App, to the extent permitted by law.

Suspension and Termination of Use

If you violate these Terms, we may restrict or suspend your use without prior notice. You may withdraw at any time.

Changes to These Terms

We may change these Terms as necessary. Important changes will be announced on this page or within the App. Continued use after a change is deemed acceptance of the change.

Governing Law and Jurisdiction

These Terms are governed by the laws of the operator's principal place of business. Any dispute arising from use of the app or website shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the operator's location, as the court of first instance.

Severability

If any part of these Terms is found invalid or unenforceable, the remaining parts shall remain valid and in effect.

Entire Agreement

These Terms constitute the entire agreement between the parties regarding use of the App and Site.

Assignment of Rights and Obligations

You may not assign your status or rights and obligations under these Terms to any third party without our prior consent.

Force Majeure

We are not liable for delay or failure in performance due to natural disasters or other causes beyond our reasonable control.

Waiver

Our failure to exercise a right under these Terms does not constitute a waiver of that right.

Contact

Inquiries regarding these Terms are accepted at the following channel. We do not publish personal email addresses.

Contact channel: support@hagune.app

Effective Date and Last Updated

Effective date: 2026-08-20

Last updated: 2026-09-26